Terms & ConditionsPineapple Racing
Pineapple Racing is run by Jonathan Wright to provide our customers with the complete karting service. If you have any questions, suggestions or comments please contact us using the contact details at the bottom of this page.
Making A Purchase:
Browse our shop page, and add any items that you wish to buy into the shopping cart. Once you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order. We currently accept PayPal, Visa, Mastercard, etc… with further payment gateways planned for development. We do not charge for any item until it has been shipped to your delivery address. Any item that is out of stock will not be charged until they are shipped. You may send your credit card information securely on our SSL encrypted internet site, or via phone or mail. Orders for delivery outside of the United Kingdom will not be accepted without prior agreement. When confirmation of order is received, this is to indicate that we have received your order, and does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. The prices quoted on our website are given on the assumption that no variation in the price will be made by the manufacturer/sole importer and that Government levies remain unaltered. In the event of any such changes, the customer will be contacted by us and consent for any price increase obtained prior to shipment. Parts pictured or described within the website are for illustration purposes only and may vary in size, specification, colour, make and fitment. Manufacturers also reserve the right to amend specifications, without notice, in order to improve products or where amendment becomes necessary. All prices are shown exclusive of VAT. For all applicable items VAT is charged at 20%. It is a condition of purchase that Pineapple Racing will not accept any liability for accidents or injuries arising from racing, driving or use of any goods purchased from the company. Pineapple Racing will not be responsible for any loss or damage caused either directly or indirectly by any goods we supply or by any act or omission in connection therewith. Please note the prices listed on this site are valid for online and telephone orders only. Shipping And Handling Delivery on all orders to mainland UK is free of charge, with the exception of all kart chassis.
Shipping and Handling:
Orders over £60+vat will automatically be sent by courier at no additional charge (to UK mainland addresses). We offer optional next working day delivery on orders under £60+vat, this can be selected during the checkout process. (Please note, for next working day delivery, orders must be received before 2.00pm, ie; an order on a Thursday received after 2pm will be delivered on Monday. Bank holidays and weekends are not a working day.) Delivery will only be next day if the address is mainland UK. Any other UK address’ including Scottish Highlands will be 2 days. Any order being delivered to Scottish Highlands under £60 that needs to be sent by courier ( ie. weighs over 1kg or contains aerosols), will be subject to a surcharge of £10. A minimum courier delivery charge of £20.00 will be made for parcels weighing over 1kg or containing aerosols, for delivery to UK addresses outside of the UK mainland e.g. Northern Ireland, Isle of Man, Isle of Wight, Jersey, Guernsey etc. This will be calculated after order placement. Whilst Pineapple Racing makes every effort to ensure that goods are despatched in accordance with our delivery schedule, we will not accept liability for any delay in despatch or delivery of your order. A signature will be required on delivery of your order. Alternatively you may instruct us to leave your package with a neighbour or in a safe place. If you choose this option Pineapple Racing can take no responsibility for the package in the event of loss or damage once it has been delivered by our courier.
Orders received Monday – Thursday before 2.00pm, and Fridays before 11.30am, will be dispatched on the same day subject to stock availability. Please note, we do not offer next day delivery on orders received after 2.00pm. Saturday delivery is available at an extra charge, please contact us for details.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. You will not be charged for any items backordered until they are shipped to your delivery address.
For all applicable items VAT is charged at 20%. This includes deliveries to the Channel Islands.
Credit Card Security:
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Any goods will be warranted as per their manufacturers’ terms & conditions. In the case of no Terms & Conditions being provided by the manufacturer, then no warranty will be given unless the goods were faulty upon delivery to the customer.
You may cancel your order by giving us notice of cancellation within 14 days of the date of order, this notice may be given by e-mail, telephone or post at our business address as displayed in our contact us box. On cancellation, for whatever reason, you must return the goods to us at your cost within 28 days, unless the goods are being returned because they are faulty. In which case we will meet the cost of return but we ask that you allow us to nominate the carrier. We cannot accept returns on any items which have been specifically ordered or manufactured to your specification. A 15% handling charge will be levied for returns of goods which were supplied as per your order. The cost of the return of goods shall be at your cost, and upon receipt of the returned goods to our business address, the calculated refund less the handling charge will be issued to the originating credit card holder.
Pineapple Racing are committed to protecting and respecting your privacy. This policy (together with our, terms and conditions of supply and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. This privacy notice applies to the contents of the website under the domain name https://www.pineappleracing.co.uk (“Website”).
Cookies & Personal Data
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purposes of the Data Protection Act 1998 (the “Act”), the data controller is https://www.pineappleracing.co.uk
Information we may collect from you
1.1 We may collect and process the following data about you:
1.1.1 information that you provide by filling in forms on our website. This includes information provided at the time of registering an account, purchasing services from us or requesting further services. We may also ask you for information when you report a problem with our site or the services you have purchased;
1.1.2 if you contact us letter or email, we may keep a record of that correspondence;
1.1.3 we may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them;
1.1.4 details of transactions you carry out through our site and of the fulfilment and administration of your orders; and
1.1.4 details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access and use.
2. IP addresses and cookies
2.1 We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
2.2 For the same reason, we may obtain information about your general Internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
2.2.1 to estimate our audience size and usage pattern;
2.2.2 to store information about your preferences, and so allow us to customise our site according to your individual interests;
2.2.3 to speed up your searches; and
2.2.4 to recognise you when you return to our site.
3. Where we store your personal data
3.2 Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
3.3 Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
4. Uses made of the information
4.1 We use information held about you in the following ways:
4.1.1 to ensure that content from our site is presented in the most effective manner for you and for your computer;
4.1.2 to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
4.1.3 to carry out our obligations arising from any contracts entered into between you and us;
4.1.4 to allow you to participate in interactive features of our service, when you choose to do so;
4.1.5 to notify you about changes to our service.
4.2 If you are an existing customer / client, we will only contact you by electronic means (e-mail or SMS) ro by phone with information about goods and services similar to those which were the subject of a previous sale to you.
5. Disclosure of your information
5.1 We may disclose your personal information to third parties only :
5.1.1 in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; or
5.1.2 if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions of supply and other agreements; or to protect our rights, property, or safety, or that of our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
6. Disclosure of your information
6.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us.
6.2 Our site may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
7. Access to information
7.1 You have the right to access information we hold about you or ask us to remove your data from our records by contacting us as set out below.
If you need to reach us, please email us using the link at the bottom of this page. Alternatively, you can call on 07429 111824 , or write to us at:
North Yorkshire YO17 8QF
Updated: 17th May 2018